Privacy Policy
Last Updated: July 2026
1. Introduction
Welcome to Maktyle. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
2. Information We Collect
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Order History
- Uploaded Photos & Personalized Designs
- Payment Information (processed securely by payment providers)
- Device Information & Browser Details
3. How We Use Your Information
- Process and fulfill your orders.
- Create personalized products.
- Provide customer support.
- Improve website performance and user experience.
- Send order updates and delivery notifications.
- Send promotional offers if you have opted in.
- Prevent fraud and enhance website security.
4. Personalized Content
Photos, names, messages, and other personalized content uploaded by customers are used solely to manufacture and deliver customized products. We do not sell or publicly display your personal designs without your permission.
5. Payments
Maktyle does not store your debit card, credit card, or UPI credentials. Payments are securely processed through trusted third-party payment gateways.
6. Cookies
We use cookies and similar technologies to remember your preferences, improve website performance, analyze traffic, and provide a better shopping experience.
7. Sharing Your Information
We do not sell your personal information. Your information may be shared only with trusted service providers such as payment processors, courier partners, cloud hosting providers, and analytics services when necessary to operate our business.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
9. Data Retention
We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
10. Your Rights
- Access your personal information.
- Update or correct inaccurate information.
- Request deletion of your account where applicable.
- Opt out of marketing communications.
11. Children's Privacy
Our website is not intended for children under the age required by applicable law to create an account without parental consent. If you believe a child has provided personal information, please contact us so we can review and remove it where appropriate.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.